London, Ontario
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Other Resources:
- Do credit card companies take too much of your money?
- Do you think credit card companies hold back information so you wind up paying more?
- What do you want to know?
- Ask during one of our teleseminars.
- Or tell us what help you'd like on our blog.
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. . . the definitive resource for people who want to take control of their credit cards.
There are seven criteria to use in measuring a credit card company :
- Communication Quality (verbal and written)
- Promotion Delivery (terms quoted are what you get)
- Payment Services (availability/convenience/cost of paying)
- Operation Quality (transactions/billings/mailings as expected)
- Customer Retention (service/effort to keep you as a customer)
- Security (includes agent procedures)
- Merchandising ("pitching" of products)
To have the very best credit card, all seven criteria must receive high marks. While we will be preparing an on-line workshop to cover this topic, below are 7 basic steps you
can follow, along with questions to ask before you open a new credit card account.
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One place to start research. |
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Compare Credit Cards - 7 Basic Steps To Follow
- Select a few plans that look like they will meet your basic needs in terms of:
- APR (annual percentage rate or the percent of interest charged in a year)
- time frames
- membership fee (assuming "none")
- "other features" offered by the lender
- Set up a chart to make it easy to record and compare the features offered. List the features down the left hand side and the "candidates" across the top.
- Select those features that you feel are priorities for your choice of credit card and place them on your chart.
- Choose the questions you will ask about the credit card plan you are considering. Below are important questions in regard to the first three criteria (communication, promotion delivery and payment services). Identify the questions that match the features you want.
- Phone each potential candidate. Have your questions and your chart ready and record the responses to your questions. For each feature that the lender offers, give it a check mark.
- Compare the sets of answers, total up the check marks and the features each plan has to offer.
- Decide overall which credit card plan is best for you.
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Questions To Ask About Credit Card Features
(Communication, Promotions & Payment)
- Do you provide a way to immediately access a live agent?
- Can customers contact an agent that was previously servicing an account?
- Are your customer service agents located in my country or overseas?
- Will you provide me with a copy of the complete terms of my account?
- Is a fee charged for transacting an introductory balance transfer?
- Is a fee charged for transacting a non-introductory balance transfer?
- Do you provide purchase checks on request?
- Do I lose my rewards/points/miles in months where my payment is late?
- Do you provide free year-end summaries?
- Can customers pay accounts on a 24-hour day in their time zone on date due?
- Do you charge pay-by-phone fees?
- Do you provide free online monthly statements?
- Do you provide free mail/ fax copies of statements?
- Do you provide free payoff calculations/estimates?
- Can customers choose monthly payment allocation methods?
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For more great information that will even the playing field between you and your credit card company and give you control of your credit cards, invest in Money-Saving Credit Card Secrets.
We offer a guaranteed NO-RISK 60-day Money-Back Guarantee, so get it now.
To your financial well-being!
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RELATED: Approved Credit Card Deals That Fail
MoneySavingCreditCardSecrets.com is the definitive source for credit card information.
© Pandia Publishing 2009 - "Be The Light"
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